Medical practices rely on their EHR software for most key day-to-day operations, and nothing is more frustrating then when that software isn’t running smoothly. Performance issues affect everyone, so when it takes five, ten, fifteen seconds to do anything, even just enter notes, something must be done.
The 2014 Technology Survey by Physicians Practice shows that a little over 40% of practices are either dissatisfied or unsure/”in the middle” with their selection of EHR vendor. Other recent surveys, including several by Black Book, indicate that around one quarter of practices are so dissatisfied with their EHR that they are considering making a change.